Jika Anda menggunakan laptop Windows entah itu Windows 10 ataupun 11, touchpad laptop tidak berfungsi adalah masalah yang sangat umum karena begitu banyak pengguna telah melaporkan masalah ini setelah menginstal pembaruan OS Windows 10 atau Windows 11 yang baru.
Touchpad sangat penting karena Anda dapat dengan mudah menggulir halaman mana pun dengan satu jari.
Sedikit informasi, Apabila diperhatikan langkah-langkah pemecahan masalah touchpad laptop tidak berfungsi ini tidaklah berbeda jauh dengan Cara Memunculkan Kursor Laptop Tidak Muncul.
Cara Mengatasi Touchpad Laptop Tidak Berfungsi di Windows 11/10
Seperti yang telah disebutkan, penyebab paling umum untuk kesalahan ini adalah pembaruan Windows yang baru. Anda dapat dengan mudah memperbaiki masalah touchpad yang berhenti berfungsi dengan memperbaiki masalah pembaruan Windows.
Akan tetapi dalam kebanyakan kasus, Pengaturan pengaturan yang salah dan driver yang kedaluwarsa/rusak juga dapat menjadi penyebab jika touchpad laptop tidak berfungsi, pointer bertindak aneh, atau Anda tidak bisa mendapatkan gerakan tertentu untuk mendaftar.
Hal pertama yang mungkin Anda lakukan jika ternyata touchpad Windows 11 tidak berfungsi adalah meluncurkan pengaturan pemecahan masalah. Namun sebelum Anda melangkah terlalu jauh, pastikan seluruh laptop tidak dalam keadaan beku.
Perangkat Anda mungkin macet atau berhenti hingga tidak ada apa pun, seperti keyboard dan touchpad, yang merespons perintah Anda.
Jika itu masalahnya, itu mungkin hanya kesalahan sistem yang tidak akan terjadi lagi. Jika touchpad bermasalah, menyalakan ulang laptop (dengan menekan dan menahan tombol daya hingga layar disetel ulang) sering kali memperbaiki masalah.
Untuk menguji apakah Windows 11 tidak dalam keadaan freeze, tekan tombol Alt+Ctrl+Delete secara bersamaan dan periksa apakah Device manager muncul. Jika iya berarti ini memang disebabkan oleh pengaturan touchpad itu sendiri.
Apabila bukan karena sistem operasi yang ngefreeze, silahkan ikuti tutorial cara mengatasi touchpad laptop tidak berfungsi Windows 11/10 berikut ini. Anda dapat menggunakan metode ini untuk memperbaiki masalah pada laptop Dell, HP, Lenovo, dan Acer.
1. Restart Laptop
Matikan laptop Anda menggunakan menu shutdown, lalu hidupkan kembali. Untuk mematikan perangkat sepenuhnya, tekan dan tekan tombol SHIFT lalu buka Start > Power > Shutdown.
Terkadang masalah pada touchpad akan hilang setelah sistem operasi di-boot ulang.
2. Pastikan Touchpad Diaktifkan
Sebelum mencoba solusi apa pun, periksa apakah touchpad diaktifkan atau tidak. Untuk melakukannya, ikuti langkah-langkah berikut:
Pertama buka pengaturan Windows 11 dengan tombol Windows + I di keyboard Anda.
Kemudian Buka Bluetooth & devices di sidebar kiri.
Temukan opsi touchpad di sidebar kanan dan klik di atasnya.
Sekali lagi klik pada opsi Scroll and Zoom, lalu pilih opsi Drag two fingers to scroll. Anda harus mensetel opsi ini untuk mengaktifkan touchpad laptop di Windows 11 Anda.
Kemudian aktifkan opsi Pinch to zoom.
3. Cobalah Untuk Mengubah Pointer scheme
Buka pencarian Windows dengan tombol Windows + S di keyboard Anda.
Kemudian cari MAIN.CPL lalu tekan enter.
Ini akan membuka mouse properties.
Di opsi mouse properties, temukan dan klik pada tab pointer.
Pilih Skema pilihan Anda lalu klik Apply dan OK untuk menyimpan perubahan.
4. Perbarui Driver Touchpad
Driver yang kedaluwarsa atau rusak juga dapat menyebabkan masalah ini. Jadi untuk memperbaiki masalah scroll touchpad laptop tidak berfungsi, Anda harus memperbarui driver touchpad Anda di Windows 11.
Berikut langkah-langkahnya:
Pertama tekan tombol Windows + X pada keyboard Anda untuk mengakses quick settings pada Windows 11.
Di quick menu, temukan dan klik Device Manager untuk membukanya.
Di Device Manager, temukan Mice and other pointing devices lalu perluas.
Anda akan melihat daftar semua driver perangkat yang diinstal di sini. Temukan dan klik kanan pada driver touchpad.
Lalu pergi ke properties.
Di opsi baru, temukan opsi update driver.
Anda dapat menelusuri lokasi di mana file driver berada atau Anda dapat memperbarui driver secara online.
Setelah selesai, restart laptop Anda dan masalah touchpad laptop tidak berfungsi akan diperbaiki.
5. Periksa Properti Mouse
Buka pencarian Windows dengan tombol Windows + S di keyboard Anda.
Kemudian cari MAIN.CPL lalu tekan enter.
Temukan dan klik bagian Touchpad atau Settings dan lihat apakah opsi two fingers dinonaktifkan atau diaktifkan. Jika dinonaktifkan, silahkan aktifkan.
Kemudian restart laptop Anda.
6. Kembalikan Pembaruan Driver Touchpad
Jika Anda baru saja memperbarui driver touchpad Anda dan menghadapi masalah touchpad laptop tidak berfungsi setelah itu, cobalah untuk memutar kembali ke versi driver yang lebih lama. Untuk melakukannya, ikuti langkah-langkah berikut:
Pertama tekan tombol Windows + X pada keyboard Anda untuk mengakses quick settings pada Windows 11.
Di quick menu, temukan dan klik Device Manager untuk membukanya.
Di Device Manager, temukan Mice and other pointing devices lalu perluas.
Anda akan melihat daftar semua driver perangkat yang diinstal di sini. Temukan dan klik kanan pada driver touchpad lalu klik Properties.
Buka tab driver lalu klik Roll Back Driver.
Ikuti petunjuk di layar hingga selesai. Nyalakan kembali laptop Anda dan Anda siap melakukannya.
7. Aktifkan Touchpad Lewat BIOS
Laptop Windows biasanya memiliki opsi di BIOS untuk mematikan touchpad. Pengaturan touchpad telah diketahui berfluktuasi sesekali karena flashing atau pembaruan BIOS. Mem-boot ke konfigurasi BIOS adalah salah satu cara untuk memeriksa ulang.
Nyalakan laptop dan tekan tombol untuk mengakses menu pengaturan BIOS. Tombol fungsi tertentu, seperti F2, F10, atau F12 untuk diklik berbeda tergantung pada model laptop.
Periksa opsi BIOS “Advanced” untuk “Touchpad” atau “Internal Pointing Device” untuk memastikannya tidak dinonaktifkan. Sebelum meninggalkan menu BIOS, simpan modifikasi Anda untuk memastikannya tetap ada.
8. Bersihkan Touchpad
Touchpad mungkin kapasitif, misalnya Anda memiliki laptop yang sangat tua. Dengan kata lain, itu “membaca” muatan listrik kecil di ujung jari Anda agar berfungsi. Permukaan kapasitif pada touchpad dapat gagal mencatat sentuhan jika permukaannya kotor atau berminyak sehingga menyebabkan touchpad laptop tidak berfungsi.
Alkohol isopropil pada kain pembersih lembut atau laptop adalah cara yang bagus untuk mendisinfeksi touchpad yang kotor dengan hati-hati. Untuk menghindari kerusakan pada baterai laptop dan port pengisian dayanya, matikan dan lepaskan sebelum melanjutkan.
Dibandingkan jenis cairan pembersih lainnya, isopropil alkohol tidak menyebabkan kerusakan pada komponen elektronik. Nyalakan laptop setelah touchpad mengering.
9. Ganti Modul Touchpad
Modul touchpad yang tidak berfungsi kemungkinan merupakan penyebab kegagalan fungsi touchpad Anda. Sepertinya modul touchpad perlu diganti. Jika touchpad laptop tidak berfungsi, Anda memiliki dua opsi: pesan pengganti dari toko komponen laptop online, atau bawa ke bengkel agar ahli yang memenuhi syarat melakukannya untuk Anda.
Modul touchpad dapat diganti dengan melepas baterai dan casing bawah. Modul touchpad biasanya terletak di bawah baterai. untuk melepaskannya, Anda harus melepas sekrup yang menahannya terlebih dahulu, lalu mencabut kabel panel sentuh dari motherboard.
Kesimpulan
Ada banyak alasan mengapa touchpad laptop tidak berfungsi, tetapi yang paling umum adalah masalah driver. Jadi selalu perbarui driver Anda.
Metode yang disebutkan diatas dapat digunakan untuk memperbaiki touchpad laptop yang tidak berfungsi, dan bersama-sama mereka membentuk panduan menyeluruh untuk masalah tipikal ini.
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